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Job Description
Your Role
Following expansion in our international market, Quality Tractor Parts are actively seeking to recruit fluent German/French/Italian/Spanish/Finnish speakers to join our Sales and Customer Service team.
Your Team
You will be working within the Sales Team reporting to the Sales Manager.
Responsibilities
- Proficient in both verbal and written French/German/Italian/Spanish/Finnish
- Handling incoming sales enquiries and following up on same
- Data entry to customer registration system with high attention to detail
- Maintenance of contract files
- Provision of high-level back-office support to Customers.
- Internal Key Account Management as needed
- Have an Excellent Telephone Manner and very good Organisational Skills.
- Be computer literate and have an ability to update data as it is received from customers over the phone on our clients system.
- Friendly and professional telephone manner.
- Confident, self-motivated, competitive and assertive.
- Previous telemarketing and outbound calls experience desirable.
- Delivery of all Company sales targets & KPI's.
- Qualify leads and referrals.
- Cold Calling.
- Achieve productivity and ensure key performance indicators are met.
- Undertake specific tasks and projects as directed by the Sales Manager.
- Minimum 2 years experience in sales, customer service, telesales, and/or account management
